Loss Insurance Services Ltd are committed to protecting the privacy of visitors to this website.  This Privacy Policy is designed to let you know what data we collect about you, how we store it and how it is used.

This website is operated by Loss Insurance Services Ltd whose registered office is 16 Chester Road, Northwich, Cheshire, CW8 1JB and is registered in England at Companies House registration number 09133862.

Your Acceptance

By visiting our website you accept the regime and practices outlined in our Privacy Policy.

Should any dispute arise regarding privacy then such dispute will be subject to the content of the Privacy Policy and of our Terms of Use.  We have the right to change our terms and practices at any time and we are not obliged to notify you of such changes.

The onus is on you, therefore, to check our Privacy Policy and our Terms of Use on a regular basis so that you may become aware of any changes made.

If you continue to use the website after we have made any changes to the Privacy Policy or the Terms of Use you will be deemed to have tacitly accepted such changes.

Personal Information

If you decide to apply online for a product or service or for a quote on a product or service offered by Loss Insurance Services Ltd you may be asked to provide personal contact details (such as name, postal address and e-mail address), financial information (for example, bank account or credit or debit card details) and demographic/profile information (for instance, your postcode and age). You agree that we can hold this information.  We use Industry standard encryption technologies when transferring and receiving customer data exchanged with our website.

Your personal information may be held by Loss Insurance Services Ltd on computer or manual files and will be used for administration purposes including carrying out claims handling and fraud prevention in connection with any insurance cover we arrange for you.  We will not make your details available to other parties for marketing purposes, but we and other companies also owned by Loss Insurance Services Ltd, may contact you to keep you informed of our latest products and services.

In order to comply with the Data Protection legislation and to guarantee your privacy and security, it is our policy to deal with only you, i.e. the person named on the Schedule of Insurance.  Unless you instruct us in writing to the contrary we will not deal with, accept instructions from, or discuss your affairs, with any other party, other than in extreme and exceptional circumstances.

Modification of and Access to Data

You can change and modify any information that we hold about you by contacting us at or in writing to The Data Protection Officer, Loss Insurance Services Ltd, 16 Chester Road, Northwich, CW8 1JB.

Security of personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

Third party websites

Our website includes hyperlinks to, and details of, third party websites.  We have no control over, and are not responsible for, the privacy policies and practices of third parties.